1. If the mechandise which you receive are broken or dirty which make it unusable, you need to take clear photo of it and send the photo to us by email with in 7 days after package receipt signed day. After confirmation, We will resend your goods, or you can keep the relevant credits as balance for another order.

2. If the mechandise which you receive are different from the one that you have ordered, you need to take clear photo and send it together with the ordered goods picture to us by email with in 7 days after package receipt signed day. After confirmation, We will resend your goods, or you can keep the relevant credits as balance for another order.

3. If you are not satisfied with the mechandise which you receive, you can return it back to our designated postal address, but firstly you need to contact us by email with in 7 days after package receipt signed day, and the returning shipping fee will be your cost. Please notice that products must be returned unused and in the original condition, And you must email us with a tracking number to identify your parcel after you sent it out. After receiving your parcel, We will refund your money.

4. Issue processing time are 7 days after package receipt day, after timing expired, we will not be responsible.

5. We will refund 50% to our customers who can't receive their goods after 30 days when tracking number is effective.(Generally the customers can receive goods within 5-12 days after tracking number taking effect, but sometimes the customs will hold the goods for 15-30 days).

6. Replica-b2b.com keeps the right to modify any items listed above at any time if necessary.